Caribbean Catalyst

WHAT WE DO

Training

Your assets remain valuable if they are maintained properly. This applies to every level of your business, particularly your employees.

Providing training opportunities for your team members will bolster their personal and professional potential while strengthening their contributions to your company’s development.

The knowledgeable team at Caribbean Catalyst Inc.

We are equipped to facilitate various levels of training sessions targeted to meet your needs. We are experienced facilitators of adult learning and provide diverse session formats to maximise your team’s learning outcomes.

Training Calendar

February 2021

Caribbean Catalyst Inc.
is always within your reach.

Send us an email or visit our social media pages

P.O. Box 152, Bridgetown
Barbados, BB11000

Email Us
info@caribbeancatalyst.com

2026 Caribbean Catalyst. All rights reserved

We use cookies to give you the best experience. Cookie Policy

The Leadership Challenge 2011 Group Picture

The Leadership Challenge June 2011

The Leadership Challenge June 2013

The Leadership Challenge March 2014

The Leadership Challenge October 2014

The Leadership Challenge March 2015

The Leadership Challenge Workshop - November 2022

The Leadership Challenge Workshop - March 2023

traningrowone

Facilitation of The Leadership Challenge® Workshop

Caribbean Catalyst Inc. facilitates The Leadership Challenge Workshop®, guiding participants through a research-based, behavioural-focused programme which uses the Leadership Practices Inventory® (LPI®) 360 to highlight five core leadership practices.

The Leadership Challenge Workshop® is built on over three decades of research by James M. Kouzes and Barry Z. Posner. Caribbean Catalyst Inc. facilitates this workshop which demystifies the concept of leadership and approaches it as a learnable set of behaviours.

The programme includes an interactive workbook which provides the framework for participants can discover the deeper meanings of the Five Exemplary

Practices of Leaders which are:

• Model the Way
• Inspire a Shared Vision
• Challenge the Process
• Enable Others to Act
• Encourage the Heart

The Workshop requires the completion of the LPI® 360 assessment. Throughout the Workshop, as each Practice is addressed and the relevant section of the LPI® 360 is used as a starting point for participants to focus on the practical things that they can do to become more effective leaders.

Learn more

traningrowone

Building a More Cohesive Team (In-House Workshop)

Facilitated in-house with Executive and/or Management teams, Departments etc., Caribbean Catalyst Inc. uses a combination of psychometric assessments and well researched material on teams to provide practical tools to improve team cohesion and effectiveness.

Learn more

tete

traningrowtwo

Go Present Presentation Skills Workshop

This practical two-day workshop will provide participants with key tools for improving presentation and communication skills.  The workshop is designed to assist in building presentation skills and honing delivery techniques which should produce polished, compelling presentations. Presentations are done throughout the workshop. These presentations allow for an assessment of learning and the application of tools and techniques shared during the Workshop.

Learn more

traningrowtwo

Specific, Practical, Objective and Timely (In-House Training)

Managing Your Time
Focuses on practical ways to manage your time more effectively thereby improving productivity.

The objectives of the workshop are to ensure participants:
• Examine typical time wasters and reasons for improper time management.
• Better understand why time management is important for effectiveness.
• Have practical steps to help participants manage their time more effectively.
• Better understand the importance of and some methods of better planning.
• Learn when and how to say “No”.

Participants will leave with a better understanding of habits they need to develop in order to improve their productivity.

Delegation of Work Assignments
Demonstrates how to give and receive work assignments for better results.
This is a very important for managers and supervisors to become more effective on the job coaches.

The objectives of the workshop are to ensure participants:
• Examine the challenges experienced when receiving and giving assignments and why they occur.

• Have practical steps to ensure complete understanding of expectations when giving or receiving assignments e.g. what questions to ask.

• Appreciate the importance of seeking out additional work assignments for their own growth.

• Can better delegate work assignments because they understand the importance of effective communication.

• Better understand the steps for ensuring assignments given are executed as accurately as possible.

Participants will leave with a better appreciation of the importance of delegation and a practical approach that will help them to delegate more effectively.

Progressive Discipline is not about punishment – it’s about guidance, coaching and support.

Discipline is not meant to be punitive; it is about providing guidance and support to employees to ensure that their conduct and performance on the job meets the company’s expectations.

This session focuses on the role of coaching, with punitive steps being taken as a secondary measure. Elements of the Employment Rights Act as they relate to discipline will be incorporated.

Participants will leave with knowledge of the requirements of the Act and a practical and systematic approach to progressive discipline.

Ideal Administrative Support
Focuses on how administrative employees can provide effective support to both internal and external customers in a changing work environment.

The objectives of the workshop are to ensure participants:
• Better understand the importance of their role to the organisation.

• Identify the skills to be used and the behaviours to be demonstrated.

• Have practical ways to provide outstanding customer service in a changing work environment.

• Are equipped with strategies to help them cope with a changing work environment and adapt a growth mindset.

• Can empower themselves to be an ambassador for their organisation.

Participants will leave with a deeper understanding of their role and with practical tools which can be used immediately.

Extreme Customer Focus
Identifies areas within ourselves that can impact our performance and the service we deliver to customers. It will also help employees see through the eyes of the customer and strive to focus on delivering what customers truly value.

The objectives of the workshop are to ensure participants:
• Understand the importance of customer service to their organisation’s success.
• Understand the benefits and opportunities derived from exceeding customer expectations.
• Understand the dangers of poor service.
• Identify opportunities to improve themselves (attitude opportunity moments).
• Identify “moments of truth” or critical customer touch points.
• Identify customers’ needs through active listening.
• Handle complaints and difficult customers in a positive and effective manner.

Participants will leave with tools to help them understand and identify customer’s needs and deliver exceptional customer service.

Supervisor As Coach
Equips newly promoted supervisors with practical on the job coaching skills to effectively guide their teams.
Often a member of staff is promoted from among his/her peers to become a Supervisor without any specific training to help cope with the new role.

The objectives of the workshop are to ensure participants:
• Better understand their role as a Supervisor, in particular the role as Coach.

• Realistically assess their supervisory/coaching skills as they exist now.

• Have clarity around setting expectations and if appropriate, how to help direct reports meet those expectations.

• Better understand the benefits of on-the-job coaching and agree specific things they will do better as they purposefully coach their direct reports using practical coaching skills taught.

Participants will leave with a deeper understanding of their role as coaches and practical tools which they can use immediately.

Learn more

traningrowtwo

Personal Leadership

Why Participate (Benfits)
• Provides opportunities for serious introspection/self-reflection.

• Offers useful tools for participants to truly own and chart a more productive and rewarding future.

How (Our Differentiators)
• Draws on Cy Wakeman’s research – specifically “The Reality-Based Rules of the Workplace”.

• Uses progressive self-assessments that give insights into participants’ current reality.

• Examines practical ways to purposefully develop a “Growth Mindset” and become more change agile.

• Session is interactive and tackles existing and/or apparent barriers to personal success.

Who Should Attend?
Employees at all organisational levels. This workshop can be facilitated as an
in-house training session.

Learn more

traningrowthree

Manager/Supervisor As Coach

Learn more